Festive offer FAQs
Questions, answered.
Which flooring finishes qualify?
EPOLUX offers metallic, marble-effect, hybrid, 3D illusion and custom finishes. The festive package applies to qualifying full installation projects. Whether your space and chosen finish qualify is confirmed at site assessment and in your approved quotation.
Can you complete my floor before Christmas?
Possibly. Request an assessment by 30 November 2026 (Option A). Completion before Christmas depends on site condition, preparation requirements, material availability, installation capacity and curing time, and a completion date is only confirmed after assessment.
Can I book now for January?
Yes. Option B lets you plan now for installation in January 2027. The offer is secured through an accepted quotation and the required booking deposit received by 20 December 2026. January dates are agreed with EPOLUX.
How is the 5% discount calculated?
The saving is 5% of the eligible installation amount shown in your approved quotation. The quotation sets out the eligible amount, the 5% saving and the final payable total, so you can see the figures before you commit.
Does the offer include repairs to my existing floor?
Not automatically. Substrate repairs or other remedial work are identified separately in your quotation and are excluded from the discount unless the quotation expressly includes them.
What if I do not know my floor size?
Tick “I’m not sure” on the enquiry form. The floor area is confirmed at assessment and your quotation is based on it.
How long will installation and curing take?
Timing depends on the system specified and the condition of the site, so we do not quote a single duration. EPOLUX advises on installation and curing time after assessing your space.
How do I secure my booking?
Request an assessment, review your quotation and accept it. Your booking is secured once the quotation is accepted and the required booking deposit has been received by the deadline for your option. EPOLUX will confirm the deposit required before you commit.